Articles Posted in Marketing Management

London – BETT claims to be the largest education technology convention in the world. From what I could see the scale of the show is about the same as ISTE (nee’ NECC) in the US, although the content is distinctly more international. There are some differences from US education trade shows, but the differences were not vast.

What follows are the impressions of a first time attendee and the lessons I hope I remember for next year.

Overall Take

game-zenRichard Carey points to an outstanding article by Shane Snow on using game mechanics to power your business over at Mashable.

This rings true in my personal use of social media (see here re Foursquare) as well as in a lot of the thinking that has gone into what will happen to learning materials as they migrate from print to digital.

The one thing missing from the article that I think is a critical element is narrative thread. Here are some comments of on how that applies to education.

5493502Are trade shows rising from the dead? Last week at CEC and this week at IRA attendance was up dramatically from last year. CEC went from 5,200 attendees to over 6,500. IRA was somewhere north of 12,000 depending who you believe.

Activity on the show floors was strong and sessions were oversubscribed.

Vendors I spoke with said their lead flow exceeded their goals and that they were having productive and valuable conversations. One company even had to FeEx in catalogs after they ran out at end of the first day. Attendees were not tire kickers but buyers looking for solutions.

IMG_4955.jpgOK – admit it, trade shows are fun. Sometimes traveling to a distant city, circulating with your peers, and dining out on the company can be a kick. You are learning too – about competitors and about your customers. The deadlines around a trade show can produce drama and tension, and some people thrive on that.

By comparison web marketing can be a daily slog and there isn’t much direct contact with the customer. Web marketing requires persistence and patience. Success is metered in small steps and delivered incremental improvements over time.

In this article I explore who should prioritize shows and who should focus on web marketing and I share some ideas about how to compare the two.

FETC 2010 provided an opportunity to assess the health of the Education Technology market. In today’s guest blog my friend Mike Baum shares his take on the highlights and lowlights of this year’s trade show

By Mike Baum

4161149378_3b38d9668bComing to Orlando from Wisconsin in January, I expect warmer weather. I didn’t expect 50 degrees to be greeted as a warming trend. And when I saw the conference center adjacent to my hotel was hosting a national beekeeping convention with the alarming title “Keeping the Hive Alive,” I began to watch out for falling metaphors.

1135507_paletteHow is the marketing mix for companies that sell to K12 schools evolving? At a time when we are experiencing an explosion in the number and type of marketing programs we are also seeing rebalanced budgets and a consolidation among the large support organizations. The economic downturn has only accelerated these trends – it isn’t responsible for them.

The Paradigm is Shifting – Slowly

To begin with – maturing internet search and peer to peer social media networks are changing some of the underlying assumptions of what marketing does. Put simply, it is far more important to be found today when someone is searching than it is to interrupt them when they are not. A customer who has typed in relevant search terms and come upon your site or who reaches out to their network to help them solve a problem and been referred to you is the highest quality lead you can possess. They are actively seeking a solution that may include your products.

In this first of a two part series, guest blogger James Mayfield Smith responds to my post on Storyline in Textbooks and Video Games. James has the coolest job title I think I’ve ever seen – Applied Mythologist. We worked together at Pearson several years ago, he speaks about Education Publishing from direct experience on the front lines of selling and authoring.

Part 1 of 2: The Strategic Use of Story to Sell

By James Mayfield Smith

failIf you want to be taken seriously in the age of social media you have to speak authentically or people won’t believe you. Your marketing messages are a promise. I’ve written about delivering on that promise. Today I want to focus on the words.

For the promise to be taken seriously the words you choose are just as important as the message they carry. If you dress it up too much you sound like you are selling – and almost no one is buying that any more.

Being authentic is scary. We have to reveal something of ourselves. We become accountable to others. But in an ocean of hype authentic voices are winning the day (blogs, wikis, Twitter) because people are hungry for genuine human connections.

Business Development work requires a certain suspension of disbelief to function smoothly. In the initial stages of any conversation both parties have to be open to undiscovered possibility. Often the most profitable opportunities only become clear after a false start or two.

469909_lovers.jpg

I’m naturally optimistic and I allow myself to be seduced to new possibilities in initial meetings with potential partners. The positive side of this is that I’ve been involved in some creative and profitable deals that wouldn’t have come off without a period of listening and exploration. The negative side is that it is very easy to send misleading signals to the other side who interpret your enthusiasm to engage as a leading indicator of a pending deal.

The Gullibility Paradox